1. Data We Collect
We may process:
- Personal Data: Name, address, email, phone number
- Order Details: Purchase history, payment information (processed securely via third parties)
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, click patterns
2. How We Use Your Data
Your information helps us:
- Process orders and manage accounts
- Improve products/services
- Prevent fraud
- Send marketing (with consent)
- Comply with legal obligations
3. Legal Bases for Processing
Under GDPR/CCPA, we rely on:
- Contractual necessity (order fulfillment)
- Legitimate interests (site security)
- Consent (marketing communications)
4. Data Sharing
We may disclose information to:
- Shipping carriers (FedEx, DHL)
- Payment processors (Stripe, PayPal)
- Analytics providers (Google Analytics)
- Legal authorities (when required)
5. International Transfers
Data may be transferred outside your jurisdiction with appropriate safeguards.
6. Your Rights
You may:
- Access/rectify your data
- Request deletion
- Restrict processing
- Object to marketing
- Withdraw consent
7. Cookies & Tracking
We use:
- Essential Cookies: Necessary for site functionality
- Analytics Cookies: Improve user experience
- Marketing Cookies: Personalize ads (opt-out available)
Manage preferences via:
- Browser settings
- Our Cookie Consent Tool
8. Data Retention
We retain data:
- For active customers: 3 years post-last purchase
- For orders: 7 years (legal requirements)
- For marketing: Until consent withdrawal
9. Security Measures
We implement:
- SSL encryption
- Regular security audits
- Limited staff access
10. Children’s Privacy
Our services are not directed to users under 16.
11. Policy Updates
Changes will be posted here. Check periodically for updates.
12. Contact Us
For privacy requests:
- Privacy Request Form
- Email: [email protected] (example format only)
